Clean room with fluffy pool towels, but breakfast options lacked heartiness.

This place suits me perfectly! With free Wi-Fi, a fitness center, and a seasonal outdoor pool, it has everything I need. The staff even helped with my wake-up call on my first stay. Highly recommend!

The hotel offered clean rooms and friendly staff, along with a decent breakfast selection. However, the wifi struggled significantly, and the lighting in the bathroom was harsh, making it difficult to feel comfortable. Unfortunate that we encountered staff shortages during breakfast times.

amazing staff and scrumptious breakfast make this a delightful stay

Wonderful experience with friendly staff.

Amazing spot for a group of friends! The rooms were clean, and the breakfast was a hit. Plus, the evening reception was a fun surprise. Great location right near the mall for shopping and food!

One downside was having to check out pool towels from the front desk, which was a bit inconvenient. But the towels were large and fluffy, so it wasn't a huge deal.

I had a great experience here. The rooms were clean and well-maintained. Breakfast offered a satisfying variety, including fresh fruits and pastries. The staff were friendly and helpful. The location was convenient for shopping and dining. 😊

i had a wonderful stay at the hampton inn! the staff was super friendly, especially mcKenzie and elle at the front desk. the place was clean and the breakfast was a highlight each morning. plus, the fitness center had great equipment which helped me stay active during my trip.

would recommend

The Hampton Inn & Suites Shelby, North Carolina had a beautifully updated decor and the common areas were well-maintained, making it easy for seniors like me to navigate. The staff were attentive and truly made us feel welcome.

Could benefit from more accessible seating areas.

Had a great time at the Shelby hotel! Loved the comfy beds and the hot breakfast was a nice touch with fresh fruit and oatmeal. Definitely planning to return for another visit!

My stay at the Hampton Inn was excellent. The room was clean and modern, featuring a very comfortable bed and soundproofing that ensured a peaceful night. The breakfast offered a nice variety, including fresh fruits and pastries, and the staff in the dining area were prompt and efficient in replenishing items. Additionally, the convenient location allowed easy access to nearby business meetings.

The breakfast lacked some heartier options like scrambled eggs.

Unfortunately, the room sizes were surprisingly cramped compared to my experiences at other hotels in the same chain. The air conditioning blew directly from the foot of the bed, which made it uncomfortable, especially during warmer weather. I had to deal with a constant cold breeze, which was unsettling while trying to sleep. Additionally, I noticed some issues with the cleanliness of the bedding that could've used more attention. The available entertainment options fell short too, with the TV being smaller than what I've encountered elsewhere and awkwardly positioned in the corner. Overall, despite a few frustrations, I made do for a short stay.

Not cheap, but worth it for a long stay

I spent a solid two months there and the staff—especially McKenzie and Elle—really got to know me and even upgraded my room to a full suite when I had to change. And seriously, the attention they gave my pet bunny was priceless, I felt like they truly cared. I saw them help others too, no one was left behind.

It wasn't exactly a bargain, but you pay for the decent service you get.